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tickets bought but not visible on any app or site.


Susan Smith

I have booked tickets by going from the rail app to the tgv site and paid for the reservations by pay pal. Now I can’t find the tickets. Help. 

Best answer by BrendanDB

Reservations are not in the rail planner app, it’s a completely seperate thing. It’s usually sent as a seperate pdf via mail.

Should be in your mailbox or spam folder, if everything went correctly.

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2 replies

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  • Railly clever
  • 6009 replies
  • August 16, 2023

Have you checked your mail and your spam mail?

Have you checked your Interrail/Eurail account?

Has the money been taken from your account?


BrendanDB
Full steam ahead
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  • Full steam ahead
  • 1680 replies
  • Answer
  • August 16, 2023

Reservations are not in the rail planner app, it’s a completely seperate thing. It’s usually sent as a seperate pdf via mail.

Should be in your mailbox or spam folder, if everything went correctly.


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