Skip to main content
Solved

railplanner app issue

K
Keeps calm and carries on
Forum|alt.badge.img+1

Is there an issue with rail planner app? I am not able to see my trips.

 

thanks.

 

Best answer by Eurail Community Moderator

Hi @Karthick, if the issue re-appears, please contact our customer service team. You can also try to contact them via our new Live Chat feature. More information on https://www.interrail.eu/en/support

Have a nice day! :)

View original
    Did this topic help you find an answer to your question?

    A
    Railly clever
    Forum|alt.badge.img+9
    • AnnaB
    • Railly clever
    • 5964 replies
    • July 18, 2024

    Yes, quite a few people have problems with disappearing Trips.

    Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
    K
    1 person likes this
    • K
      Karthick
    K
    Keeps calm and carries on
    Forum|alt.badge.img+1
    • Karthick
    • Keeps calm and carries on
    • July 18, 2024

    What do we do if this happens on travel day? I have booked my train reservations through Rail Europe. Should I take print outs of it and have paper copies to be safe?

     

    Thanks.

    Eurail Community Moderator
    Forum|alt.badge.img+5

    Hi @Karthick, if the issue re-appears, please contact our customer service team. You can also try to contact them via our new Live Chat feature. More information on https://www.interrail.eu/en/support

    Have a nice day! :)

    Please note that we can't reply to private messages at the moment. Thanks for your understanding. Do feel free to tag us with any questions or updates!

    Reply


    Terms and Conditions & Privacy Policy