Skip to main content
Solved

Can't book reservations - ''your pass isn't valid on this date''


Pedro Pires

Hello, I'm having trouble understanding how the pass works, the tutorials on the site don't end up helping me, I'm going to travel soon and I bought the Eurail Global Pass, and I'm afraid it won't work.
I would like you to support me so that I can use it without problems.

Best answer by rvdborgt

Pedro Pires wrote:
My trip will be on 06/30/2022, how do I know I activated my pass for that date?

You can check that in the app. You don't need to activate though to make a reservation. But if you do activate, then you need to search on a date for which your pass wil be valid.

Pedro Pires wrote:
now when i book, it loads infinitely

That means it is very busy. Usually in the evening. Try again later.

View original
Did this topic help you find an answer to your question?

11 replies

Forum|alt.badge.img+9
  • Railmaster
  • 10552 replies
  • June 8, 2022

No problem but what are your questions?


Pedro Pires
  • Author
  • Right on track
  • 4 replies
  • June 8, 2022

As in this case, when I'm going to book seats from Amsterdam to London I don't know which option to book, which is the best option? follow a print


Pedro Pires
  • Author
  • Right on track
  • 4 replies
  • June 8, 2022

another problem i encounter is i can't access the eurail website


Forum|alt.badge.img+9
  • Railmaster
  • 10552 replies
  • June 8, 2022

Eurostar can be booked via Eurail; there's an additional 2€ booking fee.

I'm not sure what's wrong because I can get to the booking website.


Pedro Pires
  • Author
  • Right on track
  • 4 replies
  • June 9, 2022

the problem is that when I go to book on Eurail this appears.

 


Forum|alt.badge.img+9
  • Railly clever
  • 5957 replies
  • June 9, 2022

You are trying to make a reservation tomorrow.  Have you activated your pass? In that case, what is start date of the validity period? 


Forum|alt.badge.img+5
  • Full steam ahead
  • 3893 replies
  • June 9, 2022

You will not find any seats for 1 day later-there is on THIS train also a small quota they sell to passholders. MAYbe, maybe, you can still find seats from BRUssel and then use normal hourly slower train (NO RES even possible) to reach BRU=be there at least 35 mins before dep. time for all the airline-imitation checks they like to do


Pedro Pires
  • Author
  • Right on track
  • 4 replies
  • June 10, 2022
My trip will be on 06/30/2022, how do I know I activated my pass for that date? now when i book, it loads infinitely





Forum|alt.badge.img+9
  • Railmaster
  • 10552 replies
  • Answer
  • June 18, 2022
Pedro Pires wrote:
My trip will be on 06/30/2022, how do I know I activated my pass for that date?

You can check that in the app. You don't need to activate though to make a reservation. But if you do activate, then you need to search on a date for which your pass wil be valid.

Pedro Pires wrote:
now when i book, it loads infinitely

That means it is very busy. Usually in the evening. Try again later.


Forum|alt.badge.img+1
  • Full steam ahead
  • 40 replies
  • March 31, 2023

I had a 1st class paper Global Pass that expired in November 2022.

I have purchased a new identical paper Global Pass that I intend to use from September 2023.  It arrived promptly in the mail.

I have created a new ‘trip’ with my details, but have deliberately not selected a ‘start date’ to keep it flexible in case of (unlikely) last minute cancellation being required, or flight delays from Australia.

However when I try to make reservations, I receive the infuriating ‘your Pass isn’t valid on this date’.

Is this because despite me creating a new (undated) “trip”, the site believes I am illegally trying to reactivate last year’s pass?

I successfully made a Eurostar reservation via the Belgian Railways b-europe site as bookings open six months before, and am cognisant that (for instance) TGV reservations France to Italy aren’t available on b-europe.com until four months before.  However I’d like to see how good pass availability is, and so would like to insert a ‘ghost’ date, but eurail.com won’t even let me do that.

How can I achieve the latter?

 

 

 


Forum|alt.badge.img+9
  • Railmaster
  • 10552 replies
  • March 31, 2023

If you had a pass earlier, then it's possible that, when you go to the Eurail website, it automatically selects the older trip with the older pass attached.

You should be able to select your trip on the reservations page. If that doesn’t work anymore because of the error message, then log out and then log in again. When going to reservations, it should offer to choose your trip. If that still doesn't offer a trip selection, then delete browser cache and cookies for eurail.com and try again.

You can also book seats elsewhere of course. That can be cheaper.


Reply