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Ticket reservation disappeared in overview

Baptiste Kermarrec

Hello i made a reservation for a night train and paid for it, however after seing the booked under overview it diseapeared and i didn't receive a ticket via mail while my friends did

Does anyone knows how to access or ask for sending again the tickets

Best answer by Nanja

If you've booked the seat reservation through us, please get in touch with our Customer Support team directly here. 

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2 replies

seewulf
Railmaster
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  • seewulf
  • Railmaster
  • 2404 replies
  • August 4, 2021

where did you book the Nighttrain? Via Interrail or on the rail operator website?
Second question which route?

I´ am not working for Eurail or Interrail i just share my knowledge here. Please ask in the Community and not via private message as this is the fastest way to get an answer. I prefer English/German/ Czech for my answers. In case of Reservationquestions please share some details like Route, Date, Trainnumber as otherwise we can just provide general advices or answers
N
Railmaster
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  • Nanja
  • Retired Community Manager
  • 873 replies
  • Answer
  • August 5, 2021

If you've booked the seat reservation through us, please get in touch with our Customer Support team directly here. 

Please note that I can't reply to any of my private messages at the moment. Thanks for your understanding.

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