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error with railplanner app

K

Hi! RailPlaner app is not working for me. Sometimes it just shuts down and when I try to save my journey and open the ticket it’s not working. Instead it says that I don’t have a ticket to in my journey. How can I solve it? Can I uninstall the app and start over or is my interrail password already used? 

2 replies

A
Railly clever
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  • AnnaB
  • Railly clever
  • 5957 replies
  • July 3, 2022

Do you have an IPhone?

Have you added a journey manually?

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
R
Railmaster
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  • rvdborgt
  • Railmaster
  • 10552 replies
  • July 5, 2022

First thing is always to check for app updates and install them if there are any. Have you done that?

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.

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