I activate my pass with wrong date birth
It's Second day Journey
Please help me
Solved
Wrong date of birth in my pass but it's second day journey
Best answer by AnnaB
It is only Customer Support who can help you to fix this.
Fill in this form and clearly state that you need help immediately as you are currently travelling.
It is only Customer Support who can help you to fix this.
Fill in this form and clearly state that you need help immediately as you are currently travelling.
It’s been 2 days and I still don’t have any responses. I’ve fill out the form and wrote that it was urgent. Is there something more I can or someone can do?
1 person likes this
Rosalie Pomerleau wrote:
It’s been 2 days and I still don’t have any responses. I’ve fill out the form and wrote that it was urgent. Is there something more I can or someone can do?
Did you write you are currently travelling? "urgent” is not specific enough, since people have very different ideas about what's urgent.
Well, when I filled out the form I said urgent and gonna be travelling in 2 days but should i fill out an other form saying that I’m travelling?
There is a problem with the system--it changed a birth day and year on 2 of the passes that I activated today. Very frustrating.
Stacy Reves Sandate wrote:
There is a problem with the system--it changed a birth day and year on 2 of the passes that I activated today. Very frustrating.
Have you already contacted support? Do mention when you start to travel.
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