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Brenner pass supplement included

JacobCZ

Hi everyone, I have booked seat reservations on eurail.com for my 1st class pass and as stated here (https://www.interrail.eu/en/plan-your-trip/reservations/trains-with-additional-supplements ) I was expecting supplement fee to be included as my reservation costed me 17 EUR per person. Unfortunately I don’t see anything regarding supplement in my PDF confirmation and now support told me, there is no supplement included and that I should buy one. The reservation itself doesn’t cost 17 EUR, so I don’t get it. Anybody has the same experience? Did you have problems with conductor at the train?

Thanks,

Jacob

Best answer by seewulf

JacobCZ wrote:

Screenshot attached. 17 EUR was total price, only reservation is 60 EUR. The same price is on OEBB site. So I guess it should be with supplement, but it’s not written there as it is stated on the website.

 

@JacobCZ  This is a valid Eurocity Reservation & supplement as it´s stated 04 PASS :) The price even looks correct as you pay 15€ in 1st class :) (Iam surprised that the Belgian Ticket system could issue that reservation and even more iam surprised that Eurail started to use the Belgian System :) 

With you ok i would use your picture to show how the supplement could look like :) (The Austrian and Czech Supplement PDf´s looks slightly different) 

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R
Railmaster
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  • rvdborgt
  • Railmaster
  • 10594 replies
  • April 6, 2023

€17 sounds like a €15 supplement (1st class) and a €2 booking fee.

Could you please post a screenshot of what you bought, so we can see what it is exactly? Erase any personal information.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
JacobCZ
  • JacobCZ
  • Author
  • Rail rookie
  • 2 replies
  • April 6, 2023

Screenshot attached. 17 EUR was total price, only reservation is 60 EUR. The same price is on OEBB site. So I guess it should be with supplement, but it’s not written there as it is stated on the website.

 

A
Full steam ahead
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  • Al_G
  • Full steam ahead
  • 1816 replies
  • April 6, 2023

Yes, that is the correct reservation and supplement at €15 per person for 1st class passholders.

seewulf
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  • seewulf
  • Railmaster
  • 2404 replies
  • Answer
  • April 6, 2023
JacobCZ wrote:

Screenshot attached. 17 EUR was total price, only reservation is 60 EUR. The same price is on OEBB site. So I guess it should be with supplement, but it’s not written there as it is stated on the website.

 

@JacobCZ  This is a valid Eurocity Reservation & supplement as it´s stated 04 PASS :) The price even looks correct as you pay 15€ in 1st class :) (Iam surprised that the Belgian Ticket system could issue that reservation and even more iam surprised that Eurail started to use the Belgian System :) 

With you ok i would use your picture to show how the supplement could look like :) (The Austrian and Czech Supplement PDf´s looks slightly different) 

I´ am not working for Eurail or Interrail i just share my knowledge here. Please ask in the Community and not via private message as this is the fastest way to get an answer. I prefer English/German/ Czech for my answers. In case of Reservationquestions please share some details like Route, Date, Trainnumber as otherwise we can just provide general advices or answers
seewulf
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  • seewulf
  • Railmaster
  • 2404 replies
  • April 6, 2023

@JacobCZ  Please inform again the support and say them that this is a valid supplement. 

Looks like the Belgian System issue together with the supplement 15€ a free reservation (When you book via the Czech System it´s the same) 

I´ am not working for Eurail or Interrail i just share my knowledge here. Please ask in the Community and not via private message as this is the fastest way to get an answer. I prefer English/German/ Czech for my answers. In case of Reservationquestions please share some details like Route, Date, Trainnumber as otherwise we can just provide general advices or answers
JacobCZ
  • JacobCZ
  • Author
  • Rail rookie
  • 2 replies
  • April 6, 2023

Ok, thank you for confirmation. I was really surprised when support told me supplement is not there. You can use my image without problem :)

seewulf
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  • seewulf
    seewulf
seewulf
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  • seewulf
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  • April 6, 2023
JacobCZ wrote:

Ok, thank you for confirmation. I was really surprised when support told me supplement is not there. You can use my image without problem :)

Thanks. I will cut ot private details like your name :) 

I´ am not working for Eurail or Interrail i just share my knowledge here. Please ask in the Community and not via private message as this is the fastest way to get an answer. I prefer English/German/ Czech for my answers. In case of Reservationquestions please share some details like Route, Date, Trainnumber as otherwise we can just provide general advices or answers
Angelo
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  • Angelo
  • Railmaster
  • 2072 replies
  • April 7, 2023

@seewulf ÖBB also gives a free reservation for 1st class users since last timetable change.

Same for 1st and 2nd when you book Online via Interrail and CD or via ticket office of Trenitalia, DB, SNCB and others. Only ÖBB ask 3€ reservation fee for 2nd class on top.

Do you have any questions? Feel free to ask in the community! Known languages: Deutsch, Italiano, English.
seewulf
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