My train THA9422 is cancelled on 09 Aug. It cause I cannot meet another train Eurostar that is dept from Paris to London train nos ES9031. I have requested cancel and refund both train. But I don’t know why the Eurostar train cannot refund. The system shows that it is not refundable. Please help and advise urgently. Thanks.
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Cancel and refund Eurostar reservation
Best answer by cdwatkins19
The email which had your reservation pdf tickets will have a contact detail for you to apply for a refund. You’ll need to be patient as there are thousands of people affected by the Thalys cancellations.
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