I have a ticket but can’t create a trip. There is simply nothing on the trips and travellers page when I try. This seems to mean that I can’t book any trains. Please help. I am now stuck away from home.
Solved
Cant set up trip or make reservations
Best answer by rvdborgt
If you're currently in France, just go to a ticket office. That's also cheaper than using Interrail's service, which has an extra 2 EUR fee per seat.
Alternatively, you can book TGVs via Belgian railways (4 EUR fee per order) but you need a pass cover number, which is on the paper pass cover or if you have a mobile pass, you can request one here.
You can also call Belgian railways, which has no booking fee but phone costs instead; no pass cover number needed. Reservation is still delivered as a PDF via mail.
There's an issue on the Interrail website in these areas since today. Hopefully, they'll be able to resolve it soon.
Thanks for your help. Much appreciated. Unfortunately I can’t wait for them to resolve the issue as I am stuck somewhere I don’t want to be.
If you mention the exact trains you'd like to book (departure, destination, date, time), then people can suggest alternative places to book.
I was trying to get to Paris from Lille but at the moment I am wondering if I should just go home if I can’t actually book trains etc.
If you're currently in France, just go to a ticket office. That's also cheaper than using Interrail's service, which has an extra 2 EUR fee per seat.
Alternatively, you can book TGVs via Belgian railways (4 EUR fee per order) but you need a pass cover number, which is on the paper pass cover or if you have a mobile pass, you can request one here.
You can also call Belgian railways, which has no booking fee but phone costs instead; no pass cover number needed. Reservation is still delivered as a PDF via mail.
Just to update you, in case you will have to plan for more trips: the trips& travellers and reservation tool issue have been resolved as of yesterday afternoon. Cheers,
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