I’m currently on a delayed train started from innsbruck to Verona porta nuova and we reached Trento station which we were delayed for over 1 hour which means we have now missed our connecting train and paid seat reservations that we have missed now. What happens now?
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Delayed train while on it
Best answer by Olga.
Rita Daly wrote:
I’m currently on a delayed train started from innsbruck to Verona porta nuova and we reached Trento station which we were delayed for over 1 hour which means we have now missed our connecting train and paid seat reservations that we have missed now. What happens now?
Hello Rita! Please complete a Delay Compensation Form here: https://www.eurail.com/en/help/delay-compensation and add as much information as possible, including the reservation number of the lost connection.
Speak to staff on the train if possible (at the latest in the train station).
They'll issue you a new reservation free of charge for the next available train (whether in 1st or 2nd class).
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Rita Daly wrote:
I’m currently on a delayed train started from innsbruck to Verona porta nuova and we reached Trento station which we were delayed for over 1 hour which means we have now missed our connecting train and paid seat reservations that we have missed now. What happens now?
Hello Rita! Please complete a Delay Compensation Form here: https://www.eurail.com/en/help/delay-compensation and add as much information as possible, including the reservation number of the lost connection.
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