Trying to get a train from Paris to Spiez, Switzerland on July 21st for 2 people. I have a 3 month eurail pass. Are they serious about these prices?! $374 total?!
Also, when I try booking the site messes up every time and take me back to the homepage and never lets me complete purchase. Help!
Best answer by rvdborgt
Another things to try: clear the browser cache and the cookies for eurail.com.
Book on the Belgian railways website. Price is the same and there's a 4€ booking fee per order (Eurail charges an extra 2€ per person and seat so that's the same in this case). You do need a pass cover number to book there, which by default is only on the paper pass cover.
To get a pass cover number for a mobile pass, you need to contact Customer Support through this form:
https://eurail.zendesk.com/hc/en-001/requests/new
Customer Support is currently overloaded with requests so you will probably have to be patient to get help. Please let Customer Support know what date your trip will start so that they can prioritise your request correctly.
Those prices seem very high.
Where are you trying to make the reservation?
What departure time from Paris?
im also seeing on the French train website there’s seats still available and they’re not sold out. I’m so confused lol
On the TGV there are pass holder seats for 10 EUR and 20 EUR. Only the 10 EUR seats can be bought through the Interrail/Eurail as there is a bug in the system not showing the 20 EUR pass holder seats. Now there seems to be another bug showing the normal prices instead of no seats available or the 20 EUR seats.
If you have an American Express card you can call SNCF.
https://www.sncf.com/en/customer-service/contact-us/telephone
Press #85 for English, no booking fees, reservations are sent via e-mail. Not all credit cards are accepted.
I can't reproduce that. I see the normal pass prices, whether I choose EUR or USD in 1st or in 2nd class.
Alternatively, you should be able to book by phone via NS. They're not so picky about the credit cards they accept and there should not be any booking fee since you can't book pass reservations on the NS website.
By the way, no reservations are needed for the domestic Swiss train(s) to Spiez.
Any knowing of when the bugs on this website will be fixed?
Hard to say. Before they can fix a bug, they must first be able to reproduce and when I can't, they possibly can't either.
Is this for 1st class? 2nd class? Have you already activated your passes or not? If so, with what start date?
The 11:20 train is a TGV to Mulhouse. It currently has pass holder seats for 10€ per person and is far from being sold out. When the 10€ pass holder seats sell out, the price wil become 20€ per person until the train is full. So there's no reason to buy a normal ticket.
Another things to try: clear the browser cache and the cookies for eurail.com.
Book on the Belgian railways website. Price is the same and there's a 4€ booking fee per order (Eurail charges an extra 2€ per person and seat so that's the same in this case). You do need a pass cover number to book there, which by default is only on the paper pass cover.
To get a pass cover number for a mobile pass, you need to contact Customer Support through this form:
https://eurail.zendesk.com/hc/en-001/requests/new
Customer Support is currently overloaded with requests so you will probably have to be patient to get help. Please let Customer Support know what date your trip will start so that they can prioritise your request correctly.
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