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My reserved Eurostar train no longer appears listed

  • 12 March 2023
  • 4 replies
  • 93 views
P

I have paid for seat reservations on Eurostar for a specific date and time.

My train departed at 09:03 a.m. on April 15th

 

I have the Eurostar App that still shows this date and time. 

But both the Eurail app and the Eurostar website timetables no longer show this train at all. They show a 9:30 a.m. train or an 8:30 a.m. train.

I have written to Eurostar support to find out what happened to my reservation, but in the meantime I'd like to know if this is a common occurrence and how do people get it solved.

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Best answer by thibcabe 12 March 2023, 20:06

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R
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Userlevel 7
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What's the route and train number?

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
P

What's the route and train number?

Paris Gare Du Nord to London St. Pancras on April 15th at 09:03 a.m. departure (10:39 a.m. arrival)

 

Train number 9015

T
Rank
Userlevel 7
Badge +5

The schedule has been slightly modified, it happens often. It is now the train leaving at 09:13 and arriving at 10:30.

So you leave a bit later and arrive earlier. :)

P

The schedule has been slightly modified, it happens often. It is now the train leaving at 09:13 and arriving at 10:30.

So you leave a bit later and arrive earlier. :)

 

Thanks!! It's a bit annoying that my Eurostar App has not updated this schedule 

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