Answer

OBB reservations not arrived by email

Forum|Forum|3 years ago
July 23, 2022
4 replies
194 views

TamTam
Rail rookie

Hi Everyone, I just booked a reservation from Zurich to Berlin for 14/8. The money has come out and the screen seemed to just blink off before I could take note of anything. Meanwhile I haven't received a confirmation email with the details. So, I decided to create an account and make an enquiry. I've had 2 other emails about the account and the enquiry but not the reservations. Is this unusual? Will they send it closer to the time? All other reservations seemed to be pretty automatic (French and English). Not sure if I should just buy another reservation.

Thanks

Tam

Best answer by AnnaB

If you can't see the reservation in your Interrail account, then something went wrong with your reservation. You need to make new reservations and let Interrail know that you want a full refund of the money withdrawn from your account. You can add that information to your inquiry.

The best place to do them is bahn.com (the German Railway) The reservation fee for one journey is 4,50 EUR no matter how many trains the journey involve.

A

+10

AnnaB
Railly clever
Answer
Forum|Forum|3 years ago
July 23, 2022

If you can't see the reservation in your Interrail account, then something went wrong with your reservation. You need to make new reservations and let Interrail know that you want a full refund of the money withdrawn from your account. You can add that information to your inquiry.

The best place to do them is bahn.com (the German Railway) The reservation fee for one journey is 4,50 EUR no matter how many trains the journey involve.

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.