Hi there,
my girlfriend and I wanted to use our Interrail pass, but because of strikes couldn’t use our outbound travel day yesterday. Hence, we made a reservation for tomorrow, when the strikes are over - but reralize now that we have no outbound travel day anymore and hence can’t use the trains we made a reservation for. What can we do?
Best regards
Leon
Best answer by seewulf
get in contact with Customer Support and ask to reset your pass :) Ask the station staff to give you a validity letter that you couldn´t travel due the strike :)
+15get in contact with Customer Support and ask to reset your pass :) Ask the station staff to give you a validity letter that you couldn´t travel due the strike :)
Customer Support function is not very helpful, as the the automatic replay says, its gonna take 7 days to process therequest/question.
Deutsche Bahn is not taking responsibility for train tickets in other countries. So if your trip is Berlin- warsaw e.g. thats fine, but If you have a follow up train in Poland or further... Deutsche Bahn wash their hands and you can't reach nobody from interrail. It is horrible.
Hi Kamila, I see you received a reply to your topic from my colleague Felipe. If there is anything else you need support with, do let us know. Cheers,
Hints for other travellers:
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