Donde puedo reclamar el tren que se ha cancelado? Y otro tren Que se retrasó más de una hora en llegar al destino? Gracias
Answer
Reclamació tren cancel.lat
Best answer by AnnaB
Here you can read about the delay compensation.
https://www.interrail.eu/en/support/delay-compensation
These things have no use afterwards. IF they finally send some response-well, you can now already tell what is in it. You can however due to general EU-rules, perhaps/maybe, get some compensation with such delays-there is a special form on the site-just google and it will show. DO first check the list with how much % you can get-varies per pass-on continu passes you need to have at least 3 such to get a few €.
Some countries are much known for many delays and cancellations-often at very last minute, others much less so. Reason is nearly always lack of staff. Germany is very bad at the mo-less as half of its ICE trains come on time. If you can bring them a sackfull of staff who know how to work the trains, then maybe it gets less.
Here you can read about the delay compensation.
https://www.interrail.eu/en/support/delay-compensation
You can however due to general EU-rules, perhaps/maybe, get some compensation with such delays-there is a special form on the site-just google and it will show. DO first check the list with how much % you can get-varies per pass-on continu passes you need to have at least 3 such to get a few €.
You can however due to general EU-rules, perhaps/maybe, get some compensation with such delays-there is a special form on the site-just google and it will show. DO first check the list with how much % you can get-varies per pass-on continu passes you need to have at least 3 such to get a few €.
If you have a continuous pass for several months or if you bought the pass at the 50% sale you would probably need more than one delay to get any delay compensation paid out as only compensation of 4 EUR or more is paid out. If you have a 3 month pass and get delayed between 60 and 119 minutes you get a compensation of 1/120 of the price of the pass.
You can however due to general EU-rules, perhaps/maybe, get some compensation with such delays-there is a special form on the site-just google and it will show. DO first check the list with how much % you can get-varies per pass-on continu passes you need to have at least 3 such to get a few €.
If you have a continuous pass for several months or if you bought the pass at the 50% sale you would probably need more than one delay to get any delay compensation paid out as only compensation of 4 EUR or more is paid out. If you have a 3 month pass and get delayed between 60 and 119 minutes you get a compensation of 1/120 of the price of the pass.
Correct me if my maths is wrong but I am sure a 3 month pass costs more than £480 so 1/120 will exceed £4 and qualify after 1 delay, albeit for a pittance.
You can however due to general EU-rules, perhaps/maybe, get some compensation with such delays-there is a special form on the site-just google and it will show. DO first check the list with how much % you can get-varies per pass-on continu passes you need to have at least 3 such to get a few €.
If you have a continuous pass for several months or if you bought the pass at the 50% sale you would probably need more than one delay to get any delay compensation paid out as only compensation of 4 EUR or more is paid out. If you have a 3 month pass and get delayed between 60 and 119 minutes you get a compensation of 1/120 of the price of the pass.
Correct me if my maths is wrong but I am sure a 3 month pass costs more than £480 so 1/120 will exceed £4 and qualify after 1 delay, albeit for a pittance.
But not if you bought the pass during the 50% sale. I bought the 1 month pass during the sale. I had 3 delays where one was more than 2 hours and I got less than 12 EUR paid.
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