Refund for cancelled train

  • 14 June 2022
  • 2 replies

Have just got a message from Eurostar, that my train departin 19 july from Brussels to London has been canceled. The message tells, that I have to get my refund from Eurorail from which I paid for the seatreservations. But How do I do? It seems very confusing and defenitely not set up for refunding anything.


Best answer by rvdborgt 16 June 2022, 01:17

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2 replies

Userlevel 7
Badge +5

A better way is likely to change this RES to other train via €* site-with booking code. Or is it yet another strike day?

Userlevel 7
Badge +9

You are entitled to a full refund, rebooking as soon as possible after the cancelled train or rebooking to a later date of your choice, all free of charge.

Making a new booking yourself via the Eurostar website will probably cost money, since it normally costs money to change a reservation. But you can try of course. Otherwise, I suggest to call Eurostar.