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Seat reservation- no tickets

  • August 19, 2021
  • 4 replies
  • 128 views
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I bought seats from Munich to Firenze and from Garda to Munich but I never got any pdf with the reservation on the German train, any idea? Support is useless so far, no response at all.

Best answer by Nanja

Hi, can you provide me with the email address you've contacted Customer Support with, via a private message? 

    4 replies

    seewulf
    Railmaster
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    • seewulf
    • Railmaster
    • August 19, 2021

    Day or Nighttrain? Some will be paper reservations :)

    I´ am not working for Eurail or Interrail i just share my knowledge here. Please ask in the Community and not via private message as this is the fastest way to get an answer. I prefer English/German/ Czech for my answers. In case of Reservationquestions please share some details like Route, Date, Trainnumber as otherwise we can just provide general advices or answers
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    • cosas
    • Author
    • Rail rookie
    • August 19, 2021

    Hi, day, morning train.

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    Railmaster
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    • Nanja
    • Retired Community Manager
    • Answer
    • August 23, 2021

    Hi, can you provide me with the email address you've contacted Customer Support with, via a private message? 

    Please note that I can't reply to any of my private messages at the moment. Thanks for your understanding.
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    • cosas
    • Author
    • Rail rookie
    • August 23, 2021

    i sent is as a priv message to you

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