I have created a trip on the mobile phone app. I have now gone to reserve seat but it seems that the times of trains are different to the times on my trip. Then one journey just doesn’t exist on the reservation website. What am I supposed to do?
For example- On my trip in the mobile app- July 31st- Torino Porte Susa to via Bologne to Arezzo- 8.10am arriving 13.09.
When reserving the seats on the website the train is Torino Porta Susa via Firenze to Arezzo- 8.50am arriving 13.09
Different reservation price, long journey to connect in Firenze- not what we want to do. But the first train just does not exist on the reservation site. Really frustrating. Has anyone had any of these issues?
Many thanks for any advice.
Best answer by chrisBView original