Hello everyone.
I live in Canada and I need some help here.
On 26-OCT I booked a sleeper for two people using my Eurail Global Pass through RailEurope.com. The train I booked is the InterCityNotte number 797 from Trenitalia leaving Milano on 07-JAN at 22h18 and arriving Napoli Centrale next morning at 08h46. My credit card was charged and I received email confirmations from RailEurope and Trenitalia, with my reservation attached to those emails.
The problem I am experiencing is that this train disappeared from Trenitalia timetable, as if it wasn’t running any more on January 7th. I haven’t received any email neither from RailEurope nor from Trenitalia to inform me that the train was canceled.
I would like to know if it’s “normal” a train that was selling tickets disappear from the timetable or if I have to start to think about another train itinerary to get to Napoli.
Thank you in advance
Marcelo



