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Booking Issue London to BCN

  • 26 September 2023
  • 10 replies
  • 130 views
Alexandra Nelson

Hi everyone, 

I am currently trying to book a train from London to Barcelona. When I view the tickets without logging into my account, it looks like there are seats available. However, when I log in, I get the following message: “

Prices unavailable

No price results were found. Pass holder reservations may be sold out for this connection, but there are other ways to check for available seats—more info below our timetable. “

 

Are tickets truly sold out? Is there any way I can purchase online? 

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Best answer by thibcabe 26 September 2023, 23:42

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You can't see availability before logging in (annoyingly). It only lists prices.

Eurostar has a passholder quota and some trains (especially in the mornings) can sell out a few days/weeks in advance.

Which train(s) on which date are you trying to book ? I'll gladly help. :)

You can better check availability here : https://www.b-europe.com/EN/Booking/Pass#TravelWish (4€ fee per order compared to 2€ per person per train on eurail.com btw)

If London - Paris is full, check London - Lille-Europe. You can connect there to a TGV to the south of France without the transfer faff in Paris.

Alexandra Nelson

Ugh, that's so annoying! I forgot to include this in my first post, but it's not even the London to Paris that is full--it is Paris to Barcelona. I just tried to do Lille to Barcelona and because it goes through Paris, it is full. The train I was trying to book is 

TGV 9715

TGV INOUI

 

 

Alexandra Nelson

@thibcabe^

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I'll gladly check for you. On which day ? I can think of a few alternatives.

Alexandra Nelson

@thibcabe October 15, I would like to leave London early in morning and arrive in Barcelona before midnight. Thanks so much :)

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So something weird is going on... the 14:56 TGV from Paris still has 2nd class regular tickets on offer so why doesn't Eurail offer reservations ? There was a bug a few weeks ago on eurail.com but it looked like it had been solved…

(@Mukhammad @Camilo. could you have a look please ? Thanks!)

If you're able to do so I'd suggest calling SNCF (the French railway company). They speak English and can book a seat reservation for that train without fees. See : 

I wouldn't wait too long to book those 2 trains since it's a popular route and weekends are always busier than weekdays.

I'd leave London at 09:31 to have a good 2h buffer in Paris. Remember that you need to arrive at London St. Pancras 45 min in advance due to passport controls, this is unusual for European trains though.

Let me know how it goes. :)

Alexandra Nelson

Thanks so much! I will do that tomorrow. 

Alexandra Nelson

@thibcabe they fixed it! thanks so much for your help

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Glad it worked. Thanks for the feedback :)

Do you mean eurail.com or SNCF call center ? Just so I know whichever option works best !

Alexandra Nelson

@thibcabe eurail.com!

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