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Hey everyone ,
I recently re-downloaded the Interrail app on a new phone and something weird is happening again. When I zoom in on the map, I still can’t see any train stations – they just don’t show up at all. What i see (opens imgur)

The strange part is that I had the app before and it worked fine back then. I did join the beta program at one point, and that’s when I first noticed this issue. I left the beta a long time ago, though.

I even found an old note I made about it around 10 months ago:

I typed two stations for my trip (Madrid City and Valencia City), then tried searching for stations in Barcelona. I pressed “view on map,” but no stations appeared. Restarting the app didn’t help.

Now, I just redownloaded the app yesterday and the same issue is still there  even though I’m no longer in the beta. I really want to be able to see the stations that are iaround form the town ill stay so I can plan my trip better. I’ll be staying in a city and want to explore nearby smaller towns/villages 🗺️

Is anyone else having this problem? Is it a bug, or did I mess something up during setup?
Would really appreciate any advice

Thank youuu😊

Hi ​@Elinad, sorry for the delayed reply! It looks like this was likely a bug. After the latest update, the stations are showing up again on the map (as you can see below). Just for reference, this is on Android version 50.3.0.

Feel free to update the app to the newest version, and if the issue is still there, please don’t hesitate to reach out to our customer service team. They can log the issue along with your device ID and look into it further.

 


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