Can't valid train ticket from "Muenchen Hbf - Salzburg Hbf"

  • 2 February 2023
  • 13 replies
  • 226 views
HuawufromTaiwan

Hi, I'm visitor from Taiwan. 

I bought "Eurail German Rail Pass" since 12 Apr-18 Apr. I have confirmed with the online platform "Klook"where I buy my ticket from, this ticket should able to use during "Muenchen Hbf - Salzburg Hbf", but after reservation on app that keep saying “it's not valid in some of these countries.” It make me so confuse. If someone can help me know why, that will be a big help.


I will leave may email below, please contact me.
Email: boy91335@yahoo.com.tw 

Thanks,
Best regard,

rvdborgt 10 months ago

@rvdborgt Is the German Rail Pass valid on all trains to Salzburg or could there be there trains where the pass isn't valid?

The information page on the eurail.com does not limit validity to Salzburg to certain trains only.

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13 replies

Y
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The single country ticket is only valid in the named country. The German pass does allow some journeys into adjoining countries, but it is confusing whether it is valid to the border between Germany and Austria or specifically to Salzburg.

https://www.interrail.eu/en/interrail-passes/german-rail-pass

You may find it only valid on trains operated by DBahn so try trains at different times and see if it accepts them - the train you show is operated by OBB (Austrian rail).

R
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Salzburg is a German Tariff point. ALL domestic network tickets valid in Germany are valid to Salzburg.

The website also confirms this:

https://www.eurail.com/en/eurail-passes/german-rail-pass

This means we have a bug here. Please report it here:

https://eurail.zendesk.com/hc/en-001/requests/new

As a workaround, please add the journey manually (scroll to the bottom in the planner results, then tap on "Add it manually”) and put Salzburg in Germany.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
A
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@rvdborgt Is the German Rail Pass valid on all trains to Salzburg or could there be there trains where the pass isn't valid?

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
A
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@HuawufromTaiwan 

The advice from the experienced travellers in the community is to not activate the pass and travel days in advance. Please read more about that below. 

 

Here is some useful information from the experienced travellers in the Community regarding both planning, reservations and activation of pass and travel days. 

 Planning

The rail planner is normally not up to date, as it only is updated once a month, so to be sure of the time table you better check the timetable and availability on the websites of the national railways. The bigger national railways, like DB (Germany) SBB (Switzerland) and ÖBB (Austria) cover several countries. 

 Reservations 

The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website.  You can look at the guide in the link:

https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105

If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice.

Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and train in addition to the fee for the seat reservation.

 Activation of pass

During the activation process you choose the start day of the validity of the pass. Once the validity has started it can't be changed even if you haven't travelled. The advice is therefore to wait with activating the pass and starting the validity until the first day of your travel as you only can deactivate the pass no later than 23.59 CET on the day before the validity starts. If your travel plans change in the last moment you can't deactivate the pass and change the validity. 

It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works.

 Activation of travel day

The advice from the experienced travellers in the community is also never to activate a travel day, that is connect a journey to your pass and create the ticket (QR code), until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stage  You can't delete a travel day in the past. A travel day can only be deleted until 23.59 CET the day before the travel day.

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
R
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@rvdborgt Is the German Rail Pass valid on all trains to Salzburg or could there be there trains where the pass isn't valid?

The information page on the eurail.com does not limit validity to Salzburg to certain trains only.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
M
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In practice the only by now trains that on THIS sector do not take pass is WESTbahn-which has 3 or 4 ttrips extended to/fro M on its route Sbg-Wien. It does not matter what is written outside on the trains, as for this sector it is DB and from Sbg onward it will be OeBB.

There MAY be however restrictions on local pax for this sector for an odd train-if there still is, most likely the NIghttrain to SLO etc.

Same issue is for Basel on SNCF, or even Basel BAD which is IN Swiss but also a definite DB tariff point.

R
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In practice the only by now trains that on THIS sector do not take pass is WESTbahn-

What is your source? According this information, The German Rail Pass is valid between Munich and Salzburg:

It does not matter what is written outside on the trains, as for this sector it is DB and from Sbg onward it will be OeBB.

Westbahn runs as Westbahn, not as DB or ÖBB.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
Brunold M. Loidl

Salzburg is a German Tariff point. ALL domestic network tickets valid in Germany are valid to Salzburg.

The website also confirms this:

https://www.eurail.com/en/eurail-passes/german-rail-pass

This means we have a bug here. Please report it here:

https://eurail.zendesk.com/hc/en-001/requests/new

As a workaround, please add the journey manually (scroll to the bottom in the planner results, then tap on "Add it manually”) and put Salzburg in Germany.

I can only find Salzburg (Austria) and no Salzburg (Germany) - so what to do if I want to book Salzburg - Munich ? 

A
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As a workaround, please add the journey manually (scroll to the bottom in the planner results, then tap on "Add it manually”) and put Salzburg in Germany.

I can only find Salzburg (Austria) and no Salzburg (Germany) - so what to do if I want to book Salzburg - Munich ? 

If you with "book" mean that you have a German Rail Pass and want to enter a journey between Munich and Salzburg, then you follow the advice above and enter the journey manually putting Salzburg in Germany. 

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
Brunold M. Loidl

I live in austria - for austria i have the klimaticket - for the rest of austria I have the eurail - pass 

 

i could travel via Passau to Frankfurt (Germany) - but I seems I cannot travel via Salzburg to Munich 

 

there is no Salzburg in Germany - but Salzburg (in austria)  and Passau (in Germany)  are counting in austria and Germany as a border railway station 

 

 

 

Brunold M. Loidl

I live in austria 

for austria i have the klimaticket 

for Europe I have eurail pass 

Angelo
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If there is no Salzburg (Germany) simply add the train manually. Scroll down and dou should find where you can add it manually.

 

Abou your pass. If you live in Austria you need an Interrail pass and not Eurail (for non european).

Do you have any questions? Feel free to ask in the community! Known languages: Deutsch, Italiano, English.
R
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Chiasso also exists only once but it does work for the One Country Pass for Italy (that was in October). Don't know how it works for a global pass with Italy as a country of residence.

I'd say: try to add a journey from Salzburg and see if the question comes up whether you want to use an inbound/outbound journey. If it comes up, then you need to enter the train manually. If not, then it should work without using an inbound/outbound. Test with a future date, so you can cancel if needed.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.

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