Hello,
It appears that I have won a Discover EU pass after I’ve checked on the portal with my application code (which I had received by email by the way), however, I have not received any email about the fact I have won. My friends though did get an email with a booking code to activate and all the next steps. I’ve checked and my email works perfectly fine, the email is not in the SPAM folder and I had previously received the email with confirmation of my application early in April.
Any help would be greatly appreciated as I’d hate to miss out on this experience for a technical issue. Thank you very much!
Kind Regards,
Solved
Discover EU Email with Next Steps not received
Best answer by Eurail Community Moderator
Hi
You can try submitting your inquiry through the dedicated DiscoverEU Help Center. Hopefully, this helps.
Warmly
St. K
Community Moderator
+7- Community Moderator
- Answer
Hi
You can try submitting your inquiry through the dedicated DiscoverEU Help Center. Hopefully, this helps.
Warmly
St. K
Community Moderator
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.