Eurail Pass email not arriving and no order overview HELP!

  • 26 April 2024
  • 1 reply

I bought my pass a few hours ago but the confirmation email has not arrived yet and there is no order in the overview but the pass is already charged, what can I do? I have contacted support.


Best answer by AnnaB 26 April 2024, 23:10

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Userlevel 7
Badge +9

Then there is a problem with the connection between your bank and Eurail. This happens sometimes. You will get the money refunded from Eurail. That usually goes very quickly. Try to pay with another card if you can.