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FRAUD charges made on my AMEX

  • 28 August 2023
  • 2 replies
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Hello - I had 2 fraudulent charges made on my AMEX to EURAIL, and I need to get them reversed ASAP.

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Best answer by Al_G 28 August 2023, 22:02

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In all likelihood the only route you have to deal with fraudulent activity is through your bank/card provider.

 

You can contact Eurail customer services here https://eurail.zendesk.com/hc/en-001/requests/new

But it is unlikely they will be able to do anything for you, you need to deal with unauthorized activity with AMEX.

Thanks. Yes, I was led to the same and sent a note through the Zendesk. We shall see.  Probably speaks volumes that they don’t even have a phone #.

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