Hi, my global pass trips is showing 5th travel day as today. Even though I did not have any travel today and nor did I had any activated trips. Now I don’t see an option to cancel/ remove it as my travel day. How do I resolve this?
Answer
Global pass day
+1Best answer by thibcabe
You had probably activated in advance by mistake. That's why you should never activate a pass day before you're at the station/about to board the train.
Now it's too late to cancel it yourself. You can ask customer support but they may or may not grant you that pass day again.
You had probably activated in advance by mistake. That's why you should never activate a pass day before you're at the station/about to board the train.
Now it's too late to cancel it yourself. You can ask customer support but they may or may not grant you that pass day again.
+1
+8That’s good to hear. 👍
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