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Hostelworld 5% discount

  • June 28, 2026
  • 10 replies
  • 385 views
M

Does anyone got the 5% discount on Hostelworld using Interrail Pass? I'm entering my pass number on the page but it doesn't work :/ 

https://benefitsportal.eurail.com/benefits/hostelworld/

Best answer by rvdborgt

The code is on the page of which you posted the URL.

I can't access the page. I entered my pass number but the page keeps reloading :/

Are you trying on a mobile phone? It works on my laptop.

Alternatively, generate a pass cover number from your mobile pass number and enter that.

If that still doesn't work, ask customer service:

https://eurail.zendesk.com/hc/en-001/requests/new

10 replies

R
Railmaster
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  • rvdborgt
  • Railmaster
  • June 29, 2026

It works for me with a random hostel on a random date:

Please say at what exact step you are stuck, or post a screenshot of it.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
M
  • Mathu
  • Author
  • Right on track
  • June 29, 2026

Where did you get the code? Thanks

R
Railmaster
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  • rvdborgt
  • Railmaster
  • June 29, 2026

The code is on the page of which you posted the URL.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
M
  • Mathu
  • Author
  • Right on track
  • June 30, 2026

The code is on the page of which you posted the URL.

I can't access the page. I entered my pass number but the page keeps reloading :/

R
Railmaster
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  • rvdborgt
  • Railmaster
  • Answer
  • June 30, 2026

The code is on the page of which you posted the URL.

I can't access the page. I entered my pass number but the page keeps reloading :/

Are you trying on a mobile phone? It works on my laptop.

Alternatively, generate a pass cover number from your mobile pass number and enter that.

If that still doesn't work, ask customer service:

https://eurail.zendesk.com/hc/en-001/requests/new

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
M
  • Mathu
  • Author
  • Right on track
  • July 1, 2026

Thanks, it worked with the Pass card number. But since the promo code doesn't work on the Hostelworld app, I'm not going to use it, because the prices are cheaper on the app ;)

C
  • CristinaDP
  • Rail rookie
  • July 23, 2026

Hey everyone,

I’m also having problems with the Hostelworld discount. When I try to use it on the Hostelworld website it says that the coupon is invalid. Does anyone know a solution to this problem?
 

 

R
Railmaster
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  • rvdborgt
  • Railmaster
  • July 23, 2026

​@Eurail Community Moderator What's wrong with the Hostelworld coupon code?

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
Camilo.
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  • Camilo.Community Manager
  • Eurail Moderator
  • July 28, 2026

Hello ​@Mathu 

Could you please contact customer service? At the moment, activated Passes does not seem to be recognised by the system so the workaround is to provide you with a provisional number. Sorry for the inconvenience. 

https://eurail.zendesk.com/hc/en-001/requests/new

Please note that I won't reply to any of my private messages at the moment. Thanks for your understanding
R
Railmaster
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  • rvdborgt
  • Railmaster
  • July 28, 2026

​@Camilo. wouldn't it be better to write on the Hostelworld page on the Benefits portal to contact customer service?

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
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