Skip to main content
Solved

Kew Garden -London Overground

  • February 14, 2024
  • 5 replies
  • 100 views

  • Right on track
  • 5 replies

I used my pass to go to Kew Gardens. At the station I couldn't get out. When I asked for help they said the station has no readers for it and I wouldn't be able to to use this pass to get back to London.  What can I do. Pass is good and I have a ticket. Thanks.

Best answer by thibcabe

You can't scan anything, the pass QR code does not work at gates/readers in the UK. It doesn't mean you don't have a valid ticket of course.

Staff should simply let you out but they probably don't know exactly what Interrail is...

View original
Did this topic help you find an answer to your question?

5 replies

Forum|alt.badge.img+5
  • Full steam ahead
  • 4913 replies
  • Answer
  • February 14, 2024

You can't scan anything, the pass QR code does not work at gates/readers in the UK. It doesn't mean you don't have a valid ticket of course.

Staff should simply let you out but they probably don't know exactly what Interrail is...


Forum|alt.badge.img+4
  • Full steam ahead
  • 1820 replies
  • February 14, 2024

Eurail Pass is valid on Overground but not Underground, Kew Gardens has both but the station is staffed by Underground, it is not unknown for them to be ignorant and obstructive to passengers with unusual tickets.


  • Author
  • Right on track
  • 5 replies
  • February 14, 2024

Sooo...pay to get back to London and get a refund? Kew Gardens is amazing. I found spring!


Forum|alt.badge.img+9
  • Railmaster
  • 10636 replies
  • February 14, 2024
Peg wrote:

Sooo...pay to get back to London and get a refund? Kew Gardens is amazing. I found spring!

Just approach staff and say you ticket for the Overground doesn't work on the gates, and ask them to open a gate. Only buy a ticket if they refuse.


  • Author
  • Right on track
  • 5 replies
  • February 14, 2024

Yeah. That's how it worked out. They let me through but griped about it. At Euston Station both ways there were turn styles open so I just walked through.

Thanks for everyone's help.


Reply