Eurail & Interrail Passes

Hello, I purchased a Eurail Pass through  KKday, but I’m unable to add the pass to the Eurail app.When I enter my pass number and last name, I receive a message saying that I need to update the app. However, both my iPhone iOS and the Eurail app are already updated to the latest version, so I cannot update them any further. I also contacted KKday, and they advised me to contact Eurail directly regarding app-related issues. In addition, I have already tried reinstalling the app several times and restarting my iPhone, but the issue still has not been resolved. Could you please help me solve this problem? Thank you.

I have a global p[ass with which I can travel 5 days in 1 month. My journey starts july 26th.Can I activate my pass in the app now (may)? And when can I generate the tickets for the journey’s I have planned in mu trip?

Hi there - I live in the UK but am coming back from a holiday in Italy in June with family, but plan to go:Day 1: Rome-ZurichDay 2: Zurich-London….and then a couple of weeks later:Day 3: London-ParisDay 4: Paris-London….using the “4 days in one month” of an Interrail pass. Is this thing allowable? I was reading about how you can only use one entrance/exit in into a “home country” - but I’m not starting off from my home country, so I’m a bit confused if this will work...Any help appreciated with this technicality !

Hi, just want to ask should I buy interrail pass of eurail pass if I am a BNO visa holder from Hong Kong living in the UK for studying?

I go on a trip in two weeks and wanted to start booking trains ahead of time. I haven’t activated my pass yet because I figured I should wait until like a day or two before leaving. If I want to start booking trains in advance, how can I choose when I’ll use travel days and when I don’t want to? And should I activate my pass to start booking?

Newbie here!  I have a trip with some journeys listed. I haven't activated my pass yet as I dont leave until September. On my trip list of journeys I dont see the yellow toggle on/off to add or remove to my pass.  Do I only get that after I activate my pass?

Hi everyone,I'm planning a 2-week Interrail trip departing from Paris (France, my country of residence) and I have a question about the number of travel days I need and whether a specific train is covered.Here's my itinerary:- Paris → Lecco (via Zurich)- Lecco → Padua- Padua → Bologna- Bologna → Genoa- Genoa → Nice (where we'll spend 3 nights)- Nice → ParisI understand that with the Global Pass, I get 2 journeys in my country of residence: one to leave France (Paris → Lecco) and one to return (Nice → Paris), and that these don't count as travel days.My question is about the Nice → Paris leg specifically. Since we're stopping in Nice for 3 nights before taking that train, it will be used on a completely separate day from the Genoa → Nice leg. Does it still count as the included "return journey" in my country of residence, or does it need to be on a travel day?And just to confirm: does the app correctly calculate 5

We will travel to Spain next week, starting from Germany and using the Deutschlandticket to Kehl and a train ticket Kehl-Strasbourg, so our first travel day will be a normal international travel day. Will we be able to use the saved outbound journey day for another trip later on? We have 10 travel days in 2 months passes.

Is it possible for my assistant to download and set up my trip on her device and activate my passes, and then I log in on my device and all the trips and passes are there?

At my previous Erasmus, -I’m from Turkey- i unfortunately has chosen Germany as country of residince and not Turkey. In that case, you are not eligible to use your pass in your country of residince and since i’ve started to use it, It was too late.. I’d like to notice this issue 🙏

Hi does anyone know how you can view the train stations without activating the pass? 

Hi,We live in France, so using the pass can only leave and re-enter France one time. However we want to first visit London on the Eurostar for several days, then go to Brussels on the Eurostar. This London - Brussels train passes thru the north-east corner of France to get to Brussels, so does this constitute our re-entering France trip, even though we aren’t getting off in France? If so, do we then have to pay for the trip to return to France when we are finished travelling in the rest of Europe?Thanks for your help.

Here’s a clearer and more concise version:I’ve reserved a seat but haven’t activated my pass yet. I’ve decided to change my travel date, but I wasn’t able to cancel the reservation. Can I make a new reservation for a different date and simply not use the original one?If you want it slightly more formal (for customer support), you could say:I have reserved a seat but have not yet activated my pass. As I need to change my travel date and was unable to cancel the original reservation, could you please confirm whether I can book a new reservation and leave the previous one unused? and would this affect in any way my past day travels?

I activated my pass. There is a screen showing  my pass number and valid dates.  do i need to add a journey to get the pass.

This isn’t a question, more so a complaint.In the past, you could delete past journeys to tidy up your trip. I liked writing down my different options and then activating them. Or even adding journeys that I didn’t use my pass for to keep an overview of how much I’ve travelled.Now I’m no longer able to delete journeys in the past, even if I didn’t take them. It’s only something minor, but now I can’t have an accurate overview of how many kilometres I’ve travelled and how many places I’ve visited.Also, while I’m travelling, I can no longer see where I’ve been. I probably will be able to once the trip ends, but it’s still a downgrade in my opinion.

I have an Interrail pass. At the Interrail website I can only book a seat. At the Autrian railways I can only book a complete ticket, including trainfare + sleeping place.

Bonjour,  J'ai acheté un pass 4 jours 1 mois pour le Royaume-Uni. Quand je veux acheter mon billet via interrail.fr, on me dit que le trajet Paris-Londres n'est pas inclus dans mon pass. Savez-vous pourquoi ? et quelle est la solution ? J’ai visiblement la possibilité d’acheter un billet sur b-europe. Pensez-vous que c’est fiable ?

To activate a pass on the mobile app I need A 6 digit passcode that is supposed to be sent to my phone, but I don’t have one yet. How do I get one?

I'm going to itali this year first we drive from Austria to Neapel then slowly back again.really looking forward to it.

Hi.Today is my travel date. We are 5 friends. 3 of us were able to activate our passes. But 2 of us cannot and we need to catch a train in 1 hour. It says “Something went wrong”.PLEASE HELP.

If my son purchases a 15 day global pass, can he use the trains any of the 15 days? 

Hello everyone.  I’m a first time traveler to Europe and will be taking my family this summer.  We will be traveling by train between some of our destinations and I’m trying to figure out if getting an Eurail pass is 100% necessary.  I looked on the Eurail site and the 4-day travel pass ranges from $928 (2nd class) to $1178 (1st class) for a family of 4.   We will need to take a train between the following cities:Rome → Venice (round trip over 2 separate days)Zurich or Bern → Paris (1 day)Paris → London (1 day)My questions:Is it worth the amount of money for the pass for the month we will be in Europe? If I do not get the Eurail pass, will my overall spend be less?  What I mean by this is will the difference in purchasing the tickets without the Eurail pass be more cost effective? Are there any monetary advantages of buying a Eurail pass or is it more for convenience/flexibility?  

Hi all, while I’m a very loyal user of interrail passes, having used 10 or so in total in the past 10 years, I have trust issues when it comes to leaving my personal data with Eurail BV again, after it’s been put for sale on the dark web due to bad IT security at this company (especially since the data exposed in my case was linked to a pass I used back in 2023, while it clearly would have been good data protection practice to delete them after a year or so). So, I’m thinking about buying a paper pass for my next trip. Some railway companies such as DB still sell them over the counter, and personal data (name, passport number, date of birth) is printed on the pass. My question is whether this data is being printed on the pass only, or also sent electronically by DB to Eurail BV and stored on the same servers as the mobile pass data. Does anyone have any insights to this?

Hello, is there any lounges which is available with 1st class eurail grobal pass in Roma Termini and Venezia St.Lucia？

I’m 1st class Global pass holder.Please guide me how to book MAV-START Lounge utilization .