
Need to activate my pass like right now for June 25 I can’t wait until September how can I work around that

Need to activate my pass like right now for June 25 I can’t wait until September how can I work around that
Best answer by Al_G
It looks like you have bought a pass in the current 20% off sale.
These passes are specifically listed as only valid to use from 1 September 2025.
If this is what you have done, to travel with a pass before that date you must either refund the pass (fully refundable if purchased within the last 7 days, 10% fee after 7 days) and buy a new un-discounted pass
or exchange the pass for an un-discounted pass (€15 fee after 7 days)
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.