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PROBLEM PAYING FOR EUROSTAR RESERVATION

  • 13 May 2023
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Hi I've managed to book seats on eurostar from London to Brussels on 3 June but after taking my credit card details get message saying something went wrong. Tried again and also tried with seats on 1 June.  I'm able to pay so there must be seats available but I get same message. I always seem to have a problem with interrail site! 

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Best answer by AnnaB 13 May 2023, 12:45

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There is a limited number of pass holder seats on the Eurostar between London and mainland Europe. On popular departures and during high season those sell out weeks, and sometimes months in advance.

The best place to see the availability of passholder seats and make reservations on the Eurostar is 

https://www.b-europe.com/EN/Booking/Pass#TravelWish

If you don't get any result, press "later trains" and eventually you will find the next available connection. 

If you have a mobile pass you need to generate a Pass Cover Number in order to make the reservation at b-europe. You do that here in the PCN generator:

https://community.eurail.com/news-and-announcements-39/pass-cover-number-generator-is-live-5653

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Thanks Anna. My issue was not with finding seats as I had made the booking and paid for it but problem arose at payment stage. Anyway thanks for the other link - I was able to book seats with them! 

 

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