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What are the refund charges for a Eurail Promo Global Pass Senior, 22 days Continous, 1st class (€670 -25%    = €503) if cancelled after the promption date of October 22 2024. Will the charge be 25€ if I purchased this pass at a promotional price of €503 today, October 19, 2024?

If you click on "View details”, it says:

"Change your mind? 100% refund within 7 days—after that, a 10% or €25 fee applies, whichever costs less”.

So the fee for this pass is €25 if you request a refund more than 7 days after purchase. A refund can be requested up to 6 months after the latest possible activation date (which is 11 months after purchase).

Also see:
https://www.eurail.com/en/eurail-passes/ordering-info/refund-exchange-policy


The web address mentions the exclusion of promo passes. Mine is a promotional pass and I wish to know the terms of refund in case of a promotional pass.


The web address mentions the exclusion of promo passes. Mine is a promotional pass and I wish to know the terms of refund in case of a promotional pass.

Hi @raviurao

Just a quick note that the refund and exchange conditions for the Eurail 65th's Promo Passes are the same as those for non-promo Passes, following our standard policy as @rvdborgt mentioned. If you're interested in more details, feel free to check out the information here: https://www.eurail.com/en/terms-conditions/promo-terms-conditions


The web address mentions the exclusion of promo passes. Mine is a promotional pass and I wish to know the terms of refund in case of a promotional pass.

It mentions the possible exclusion of promotional passes. This time though, the conditions are the standard ones, as you can see when you click on 'View details’ as I described.


Solved and purchased this pass availing the promotional discount.
Thanks.


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