Hello guys,
so I requested a refund for my pass last week and the interrail page said it would be checked if my pass is eligible for refund (which it definitely is). I know that it takes time until these things get checked and verified but I find it strange that I can’t see any indication of my refund request anywhere in my account. Is that normal? Anyone has any experience with how the refund works and how long it takes?
Best answer by Camilo.
Hi
I have checked this and indeed there was a technical problem with the refund. I have done it once more from our backend system. Please let us know if you do not receive the reimbursement within 3 working days.
Our apologies!
+3Hi
I have checked this and indeed there was a technical problem with the refund. I have done it once more from our backend system. Please let us know if you do not receive the reimbursement within 3 working days.
Our apologies!
Hi
Thank you so, so much for your quick help! Already received the reimbursement:)
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