This is serious. Here is the message I constantly receive when trying to reset my password (either one I choose or one automatically generated by Firefox. My own suggested passwords are judged “weak,” something I believe not to be justified.
I attach a screenshot of the message I repeatedly receive.
Hi
Please contact our CS team by submitting your request via https://eurail.zendesk.com/hc/en-001/requests/new. I'd advise you to upload a screen record if possible, so the team will be able to find the solution properly.
Good luck and have a nice day!
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