Hello and thanks to this community for helping customers !
I made some seat reservation for train tickets from Stuttgart for Paris. This reservation is for 15/10/2023
I received the tickets from interrail mail.
Later I received a mail from SNCF : the departure from Stuttgart was cancelled, due to modernization works on rails. The train now departs from Karlsruhe.
I’m sort of okay with this updated option anyway. However, I need to check the updated information for my ticket.
The SNCF mail invited me to perform a cancellation or modification of this travel trough their website. However, I am not interested in cancelling the ticket, I simply need to get the updated ticket.
Furthermore, the reference for this travel is not recognized on any of their website (neither sncf-connect or dossier.sncf-voyageurs)
I am a bit at a loss here :/
Please rememeber, I just need to get and check the updated information (date, hour and precise departure station) for this new ticket. Were will I get this information ?
Thanks for your help on this.
Best answer by BobMauriceView original