He, i am trying to switch my device of my interrail pass, but it only shows a useless qr code.
What should I do?
Sincerely, Jonas
Solved
switch device of activated pass
Best answer by rvdborgt
The mobile pass FAQ says for moving a pass to a different device:
Open the app on your new device and go to My Pass to add your Pass using your last name and Pass number from the order confirmation email. When asked, tap 'Move Pass' and follow the steps to have your Pass moved to the new device.
Have you followed these steps? If so, at what exact step are you seeing the QR code? Could you post a screenshot?
When I moved a pass last year, no QR code was involved.
If the validity period has not started yet, then it's best to cancel the activation, remove the pass from your device, and then add it on the other device.
The mobile pass FAQ says for moving a pass to a different device:
Open the app on your new device and go to My Pass to add your Pass using your last name and Pass number from the order confirmation email. When asked, tap 'Move Pass' and follow the steps to have your Pass moved to the new device.
Have you followed these steps? If so, at what exact step are you seeing the QR code? Could you post a screenshot?
When I moved a pass last year, no QR code was involved.
If the validity period has not started yet, then it's best to cancel the activation, remove the pass from your device, and then add it on the other device.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.