How can I be sure Ive booked a double sleeper for 2? Eurail site offers a T3 singolo , while Trenitalia offers a doppia cabina intera? Is this the same thing?
Answer
T3 singolo sleeper vs doppla cabina intera
Best answer by Al_G
Hi
I found this 8 month old conversation talking about night trains in Italy and the problem is not solved. It still impossible to reserve a “doppia cabina” (2 beds) as it exits on Trenitalia site. On Interrail only CC-PROMISCUO (4 beds cabin) are reservable. Or ICN 02 CLASSE ICN (seating).We are two and we would like a cabin for just two not four! Why does Interrail doesn’t offer all the propositions that exist?🤔
See for example : travel between Venice (departure April 4 2025 at 10.05pm) and Roma (arrival April 5 at 6.35am)
Thank you for your solutions if you have some !
The solution is as
Follow the directions given on the seat61 website here https://www.seat61.com/interrail-and-eurail-reservations.htm#Italy
For the Italian night trains it is also worth comparing the regular fares as they can be good value compared to using an interrail pass day with reservations depending on the offers and what other travel you take on the same day.
Please mention route, date and departure time.
T3 singolo sounds like a contradictio in terminis: T3 is something else than a Single.
doppia cabina intera will be a Double for 2 persons. Booking such a reservation will be cheaper on raileurope.com (desktop website), since Eurail adds a booking fee.
I looked at a random Italian night train on a random date (Milan-Lecce on 10/7) and indeed saw a "T3 Singolo”. Price €248 for 2 persons, which means that this is 2 single compartments and not 1 Double.
You should be able to book 1 Double for the both of you on railwaurope.com.
This issue with Italian night trains continues to exist. Basically, the Interrail/Eurail website never offers a Double (for 2 persons) or T3 (for 3 persons), it only offers very expensive Single sleeper compartments. When will that be fixed?
+3- Eurail Moderator
Hi
We escalated this issue in April, but we still haven't received a response from our specialists. I will ask about the current status of the process.
Hi
I found this 8 month old conversation talking about night trains in Italy and the problem is not solved. It still impossible to reserve a “doppia cabina” (2 beds) as it exits on Trenitalia site. On Interrail only CC-PROMISCUO (4 beds cabin) are reservable. Or ICN 02 CLASSE ICN (seating).We are two and we would like a cabin for just two not four! Why does Interrail doesn’t offer all the propositions that exist?🤔
See for example : travel between Venice (departure April 4 2025 at 10.05pm) and Roma (arrival April 5 at 6.35am)
Thank you for your solutions if you have some !
I found this 8 month old conversation talking about night trains in Italy and the problem is not solved. It still impossible to reserve a “doppia cabina” (2 beds) as it exits on Trenitalia site. On Interrail only CC-PROMISCUO (4 beds cabin) are reservable. Or ICN 02 CLASSE ICN (seating).We are two and we would like a cabin for just two not four! Why does Interrail doesn’t offer all the propositions that exist?🤔
Any update about this?
See for example : travel between Venice (departure April 4 2025 at 10.05pm) and Roma (arrival April 5 at 6.35am)
You can book this on www.raileurope.com. It's also cheaper there.
Hi
I found this 8 month old conversation talking about night trains in Italy and the problem is not solved. It still impossible to reserve a “doppia cabina” (2 beds) as it exits on Trenitalia site. On Interrail only CC-PROMISCUO (4 beds cabin) are reservable. Or ICN 02 CLASSE ICN (seating).We are two and we would like a cabin for just two not four! Why does Interrail doesn’t offer all the propositions that exist?🤔
See for example : travel between Venice (departure April 4 2025 at 10.05pm) and Roma (arrival April 5 at 6.35am)
Thank you for your solutions if you have some !
The solution is as
Follow the directions given on the seat61 website here https://www.seat61.com/interrail-and-eurail-reservations.htm#Italy
For the Italian night trains it is also worth comparing the regular fares as they can be good value compared to using an interrail pass day with reservations depending on the offers and what other travel you take on the same day.
+7- Community Moderator
I found this 8 month old conversation talking about night trains in Italy and the problem is not solved. It still impossible to reserve a “doppia cabina” (2 beds) as it exits on Trenitalia site. On Interrail only CC-PROMISCUO (4 beds cabin) are reservable. Or ICN 02 CLASSE ICN (seating).We are two and we would like a cabin for just two not four! Why does Interrail doesn’t offer all the propositions that exist?🤔
Any update about this?
Hey everyone! Thanks for checking in on this. We totally get how frustrating it is that this issue is still happening. Our tech team had fixed it at the end of last year, but unfortunately, it’s popped up again. They’ve reopened the case and are looking into it.
In the meantime, the best option is to book directly via Rail Europe, as
Hi
Good luck with the bug resolution and thanks for the info on Rail Europe! The site is less convenient than Inter rail because it’s slower and you have to make a reservation on each train of the same journey but it is also significantly cheaper. Now I am browsing between the two websites to find the best solution for my trip!
Good luck with the bug resolution and thanks for the info on Rail Europe! The site is less convenient than Inter rail because it’s slower and you have to make a reservation on each train of the same journey but it is also significantly cheaper. Now I am browsing between the two websites to find the best solution for my trip!
Interrail is almost always more expensive than elsewhere. I avoid it if possible.
Use this page as a guide for reservations:
https://www.seat61.com/interrail-and-eurail-reservations.htm
I found this 8 month old conversation talking about night trains in Italy and the problem is not solved. It still impossible to reserve a “doppia cabina” (2 beds) as it exits on Trenitalia site. On Interrail only CC-PROMISCUO (4 beds cabin) are reservable. Or ICN 02 CLASSE ICN (seating).We are two and we would like a cabin for just two not four! Why does Interrail doesn’t offer all the propositions that exist?🤔
Any update about this?
Hey everyone! Thanks for checking in on this. We totally get how frustrating it is that this issue is still happening. Our tech team had fixed it at the end of last year, but unfortunately, it’s popped up again. They’ve reopened the case and are looking into it.
In the meantime, the best option is to book directly via Rail Europe, as
In addition, what does the message at the bottom mean?
This is a test booking with 2 global passes 1st class, with which it should be possible to book any reservation in this train.
Sorry to hijack the thread but I’ve been waiting for reservations to become available for the Intercity Notte train from Salerno to Taormina and today they were. It said low availability so I booked straight away but my partner has just pointed out they said singolo!
Is there any way to change my reservation to a double cabin? No other option was offered when I booked so the technical issue isn’t fixed and Europe Rail aren’t offering reservations for this train even I can cancel and rebook. It’s our honeymoon so we’d like to share!
Is there any way to change my reservation to a double cabin? No other option was offered when I booked so the technical issue isn’t fixed and Europe Rail aren’t offering reservations for this train even I can cancel and rebook. It’s our honeymoon so we’d like to share!
Please contact customer service here and ask them:
https://eurail.zendesk.com/hc/en-001/requests/new
It should be possible for them to cancel your old reservation and immediately book a new Double reservation. Price should be €116 plus €4 booking fees. Since you've already paid €248, you should then receive a refund of €128.
Is there any way to change my reservation to a double cabin? No other option was offered when I booked so the technical issue isn’t fixed and Europe Rail aren’t offering reservations for this train even I can cancel and rebook. It’s our honeymoon so we’d like to share!
Please contact customer service here and ask them:
https://eurail.zendesk.com/hc/en-001/requests/new
It should be possible for them to cancel your old reservation and immediately book a new Double reservation. Price should be €116 plus €4 booking fees. Since you've already paid €248, you should then receive a refund of €128.
Thank you, I’ve emailed asking for help so hopefully it can be switched! Lesson learnt - double check the meaning of every word before booking 😅
Eurail has said they can’t change our booking so we have to speak to TrenItalia who may charge a fee. It looks like the fee will be €10 per passenger so we’ll lose €20 for Eurail’s long running tech issue.
I wish I’d seen this thread before I bought our passes as we’d have been much better off booking directly! Direct tickets are pretty much the same price as the reservation and penalty fee will be and we could have probably got by with a 6 day pass, instead of 8, saving us €90.
Eurail has said they can’t change our booking
Another thing you can do is call Trenitalia and ask what they can do:
https://www.trenitalia.com/en/information/our-call-centers.html
You should always check the regular price if you think the pass reservations are on the expensive side. Pass reservations here are €58 per person, but it's quite possible that regular tickets aren't much more than that if you can book early.
+7- Community Moderator
Hi everyone,
Unfortunately, until this moment it's not possible to exchange accommodation types for this train through our system. For any changes, we recommend contacting Trenitalia directly, as what our CS team has advised. This specific night train has some technical limitations on how the booking logic works, which we’re aware of. Thanks for your understanding!
Hi everyone,
Unfortunately, until this moment it's not possible to exchange accommodation types for this train through our system. For any changes, we recommend contacting Trenitalia directly, as what our CS team has advised. This specific night train has some technical limitations on how the booking logic works, which we’re aware of. Thanks for your understanding!
Contacting Trenitalia directly doesn’t work - they won’t change the reservation because it was made through your platform. They said I have to contact you to resolve the issue because the only way they could change it is in person in a train station in Italy which obviously isn’t possible until we arrive in September.
If this issue is due to a technical limitation on how the booking logic works, how was it resolved previously as referenced in your post 4 months ago.
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