Skip to main content
Solved

The connection is shown as having taken place in the past

  • July 29, 2026
  • 6 replies
  • 39 views
U

I’m in London, CET -1; it’s currently 23:15
local time, and a night train departure in 30 minutes’ time at 23:45 is already shown as having taken place. I can’t select it. An hour ago, at 22:15, it was still working. The device on which the app is running is set to CET -1; it’s an iOS device. 

Best answer by rvdborgt

Which night train was that?

    6 replies

    R
    Railmaster
    Forum|alt.badge.img+10
    • rvdborgt
    • Railmaster
    • Answer
    • July 30, 2026

    Which night train was that?

    Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
    ralderton
    Railmaster
    Forum|alt.badge.img+9
    • ralderton
    • Railmaster
    • July 30, 2026

    I’ve encountered problems with timezone handling in the UK too, although not the exact same issue as you. Also on iOS  

    I think the problem isn’t that the train’s departure time has passed, but that the app thinks it’s after midnight, so a new travel day has begun. 

    Were you able you resolve it ​@Unit22, and were you able to travel? Did you already have an active travel day (from other journeys that day) or was the sleeper your only train?

    R
    Railmaster
    Forum|alt.badge.img+10
    • rvdborgt
    • Railmaster
    • July 30, 2026

    That definitely sounds like a bug.

    Is this about a night train in another time zone? Then at least it shouldn't be a problem to toggle the train if you're in the same time zone.

    Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
    U
    • Unit22
    • Author
    • Rail rookie
    • July 30, 2026

    Unfortunately, I wasn’t able to try out this tip in time.
    The advice was: not only to change the local time, but also to set the regional settings to Great Britain. 

    I wanted to take the GWR Night Sleeper (Paddington to Penzance). After I asked on the forum, the conductor said I could travel on the train as I was. 

    I had booked a seat reservation.

    R
    Railmaster
    Forum|alt.badge.img+10
    • rvdborgt
    • Railmaster
    • July 31, 2026

    Unfortunately, I wasn’t able to try out this tip in time.
    The advice was: not only to change the local time, but also to set the regional settings to Great Britain.

    That should not be necessary. It should be sufficient to set your timezone to automatic:

    https://eurail.zendesk.com/hc/en-001/articles/7560433913245-What-should-my-device-settings-be-to-run-the-App

    Do you use that setting?

    Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
    U
    • Unit22
    • Author
    • Rail rookie
    • July 31, 2026

    I’ve enabled the setting for the Gregorian calendar and hope it works on the return journey.

     

    thanks so much for your help 

      Terms and Conditions & Privacy PolicyAccessibility statement