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The date

  • May 1, 2026
  • 1 reply
  • 25 views

Description of the issue:

I made a mistake with my travel dates. Initially, I selected July 23rd as my start date, but my actual departure date is July 16th.

I have already tried to fix it by deactivating my pass following the instructions in the app (using the three dots menu). Then, I set the correct start date to July 16th.

In the Rail Planner app, I am now able to plan my trip starting from July 16th without any issues. However, when I try to make seat reservations, the system still only allows me to select July 23rd as my departure date, and it does not recognize the updated date.

1 reply

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  • Full steam ahead
  • May 1, 2026

Duplicate question, see here: