Me and my friend are going interrailing this summer, we both have a global mobile pass. She has booked some seats for the both of us, but i am unable to see them on my profile.
Is it still ok even if the seats arent connected to me? Is there any way i can get them connected to me?
Thanks for help in advance!
Karoline
Best answer by rvdborgt
That's normal. Reservations are separate from the pass. If your friend wants to share them, she can send you the PDFs, or the booking references to import in the operators’ apps (works for some operators).
That's normal. Reservations are separate from the pass. If your friend wants to share them, she can send you the PDFs, or the booking references to import in the operators’ apps (works for some operators).
I have the same problem, my friend who booked the reservation sent me the PDF of the reservation, but then I cannot activate my pass because there is not trip in it. How can I activate mt pass if the reservation was made by another person? Thank you in advance,
I have the same problem, my friend who booked the reservation sent me the PDF of the reservation, but then I cannot activate my pass because there is not trip in it. How can I activate mt pass if the reservation was made by another person?
Whether you have a reservation or not (and who booked it) is not relevant for activating your pass.
Activating your pass should always work. If you don't have a trip yet, then you can create one in step 2 of the activation procedure:
Are you following the steps outlined in this procedure? At which exact step are you stuck? Could you post a screenshot of any error that you see, or of the screen where you are stuck?