verification code never arrives in email! can’y add pass

I used to have a ymail account but tried to delete it all after the data breach. I bought a new pass with a new email address and despite deleting app when I reinstall it has all the data that should have been deleted. I log out and log back in with the email address I bought the pass with but it never sends the code I need to add the pass. It’s a dog’s dinner of a mess.