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Very disappointing

  • January 24, 2025
  • 1 reply
  • 66 views

Nadene Marx
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On the eurail app it states that passholders get 10% discount on all get your guide bookings.

This is not the case.

only your first booking. 

Now I wonder what else is false and misleading on the Eurail app

Best answer by Eurail Community Moderator

Hi ​@Nadene Marx 

Thank you for reaching out. We're sorry for the confusion. Please feel free to contact our customer service through this link: https://eurail.zendesk.com/hc/en-001/requests/new or through our social channels.

Kind regards,


Camilo

Social and Community Care Specialist

1 reply

Eurail Community Moderator
Forum|alt.badge.img+7

Hi ​@Nadene Marx 

Thank you for reaching out. We're sorry for the confusion. Please feel free to contact our customer service through this link: https://eurail.zendesk.com/hc/en-001/requests/new or through our social channels.

Kind regards,


Camilo

Social and Community Care Specialist