Hi to everyone. I have bought a 5 day in a month global pass which is mobile not paper. My plan is to use this pass from 03 to 07 th of July. Today I wanted to check my pass and suddenly I noticed that it was written the activation date is 24th of June. Bu as I’ve already said, I intentionally did not activate my pass since I will begin my teip on the 3rd of July. So, Please correct me if I am wrong, According to the activation date in the application (I did not activate it) do I have time until the 24th of July to really activate my 5 day pass?
Answer
About 5 day global pass (mobile) activation date.
Best answer by Al_G
It is unclear from that what exactly is happening.
First, please read the explainer and videos here
https://www.interrail.eu/en/interrail-passes/interrail-mobile-pass/getting-started
If you have activated the pass for a past date then it is currently running for a month from that date and you must use it within that period or contact customer services to ask them to correct your error.
The pass doesn't activate itself, so you must have activated it somehow. Are you sure that the pass is activated? When did you buy the pass?
It is unclear from that what exactly is happening.
First, please read the explainer and videos here
https://www.interrail.eu/en/interrail-passes/interrail-mobile-pass/getting-started
If you have activated the pass for a past date then it is currently running for a month from that date and you must use it within that period or contact customer services to ask them to correct your error.
Thank you for your kind and helpful reply. An official from Eurail answered my question a few minutes ago. I gladly learned that I did not activate the pass. So everything is fine as scheduled. Good night..🙏🙂
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