Solved

Activated my Pass by accident. Now it will be expired before I start my trip.

  • 20 January 2022
  • 2 replies
  • 131 views

Hello,  I wanted to start travelling the 30th of january. Now I see I activated my pass the first of january by accident. I didn’t add a journey neither I travelled. I wasnt aware that my pass already was activated. So if I understand it well, My pass will be expired before I even start to travel and I will lose the money. I tought the pass would start from the moment you add your first journey… can you please help me? thanks a lot. Greetings 

icon

Best answer by Noltalgic railer 20 January 2022, 16:00

View original

2 replies

Userlevel 3
Badge

Hi, no problem!

Please, read here https://www.interrail.eu/en/interrail-passes/interrail-mobile-pass/mobile-pass-faq :

When should I activate my Pass?

Can I deactivate my Pass again later?

 

Have a nice journey!

Userlevel 6
Badge +4

Hello, you can ask the Eurail/Interrail Serviceoffice, they can help you.  https://eurail.zendesk.com/hc/en-001/requests/new 

Reply