Hi, I have searched many similar questions but I’m afraid still not clear on my situation.
I have a 2 month continuous Global pass bought in last year’s sale that must be activated by 9th April.
Due to my son being injured, I can not leave him and travel for a while. I understand activating on the 9th will start the 2month period so valid until 9th June but do I have to take a trip on that day or can I just activate the pass so I do not lose it?
If so, please how do I do it? Activate, add a trip but just done go on it?
Many thanks for any help. I have tried contacting customer services with no luck.