Activating pass too early?

  • 21 August 2023
  • 3 replies

Hi guys,

I see from previous posts that experts don’t recommend activating the pass until first day of travel. Me and my wife already activated and put the day of validity starting as our first day of travel.

I can’t find in the app how to de-activate. Does it really matter if I’ve put the date of validity as our first travel day anyway? I still have until midnight the day before to change right?

Please let me know how to de-activate in case I need to.



Best answer by Mukhammad 24 August 2023, 15:05

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3 replies

Userlevel 7
Badge +4

It is just due to the number of people who have started topics on here due to active passes where they haven’t travelled.

Userlevel 5
Badge +3

Hi @vwc-ride,

To deactivate your Pass, please go to My Pass in the app. Tap the three dots on the top right, and tap ‘Deactivate Pass’. I hope it helps!

Please tell me how to activate the pass. Is it okay to go to the station? (For example, go to the Rome Termini Station office and get the stamp??