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Activating pass too early?

  • August 21, 2023
  • 3 replies
  • 293 views

Hi guys,

I see from previous posts that experts don’t recommend activating the pass until first day of travel. Me and my wife already activated and put the day of validity starting as our first day of travel.

I can’t find in the app how to de-activate. Does it really matter if I’ve put the date of validity as our first travel day anyway? I still have until midnight the day before to change right?

Please let me know how to de-activate in case I need to.

Thanks!

Best answer by Mukhammad

Hi @vwc-ride,

To deactivate your Pass, please go to My Pass in the app. Tap the three dots on the top right, and tap ‘Deactivate Pass’. I hope it helps!

3 replies

Forum|alt.badge.img+6
  • Full steam ahead
  • August 21, 2023

It is just due to the number of people who have started topics on here due to active passes where they haven’t travelled.


Forum|alt.badge.img+3
  • Eurail Moderator
  • Answer
  • August 24, 2023

Hi @vwc-ride,

To deactivate your Pass, please go to My Pass in the app. Tap the three dots on the top right, and tap ‘Deactivate Pass’. I hope it helps!


Edith Jeong
  • Rail rookie
  • September 24, 2023

Please tell me how to activate the pass. Is it okay to go to the station? (For example, go to the Rome Termini Station office and get the stamp??