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Activation not possible

  • June 21, 2022
  • 2 replies
  • 76 views
D

Hi,

I tried to activate a global Pass, but hot an error after putting in my ID number. The ID number is correct. I wrote an e-mail to the support some days ago, but didn't her an answer. what can I so ?

thanks !

Best answer by rvdborgt

  1. Which error? Do you have a screenshot?
  2. In which step of the activation procedure is that?

    2 replies

    R
    Railmaster
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    • rvdborgt
    • Railmaster
    • Answer
    • June 21, 2022
    1. Which error? Do you have a screenshot?
    2. In which step of the activation procedure is that?
    Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
    D
    D
    • Daniel1115
    • Author
    • Rail rookie
    • June 21, 2022

    Thanks for your answer. It helped ! Because nö I could activate the Pass. I suppose the Server was to busy when I tried it in sunday ;-)

    the Error was "Something went wrong. Contact the Support" after I entered the No of my IDCard. ( I think that was step 2)

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