I did not include my 2 children (6 and 9) when I purchased my pass. It was a promo pass so I can't return or exchange it.
Is this true? If I bought a promo pass and didn't add kids when I bought it, do I have to pay extra for kids? advertising has promised that my kids (or even 2 other kids under 11) could ride with me for free. That's why I bought the pass!
I cannot travel without children!
I expect adequate support
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