Solved

Adding journeys and missing connections

  • 16 August 2021
  • 1 reply
  • 224 views

 Hi guys I have two questions! First: Can I add a journey to my pass the day of the journey? Or does it need to happen way beforehand? 
Secondly: What happens if I miss a train - Can I just take the next one without any problems, if it‘s still on the same day? Thank you! Help would be much appreciated!

icon

Best answer by Nanja 18 August 2021, 09:55

View original

1 reply

Userlevel 7
Badge +8

Hi Lilly,
Yes, you can add your journey on the day of the journey as long as you add it before you board the train. 
If you miss a train you can hop on to the next one, if it's still on the same day. Just make sure to add the journey of train you are planning to take. If you had a reservation for the train you missed, you'll need to go to the ticket office to let your reservation be changed so that it is valid for the next train you are taking. 

Reply