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App says my pass would be outdated

  • September 5, 2022
  • 5 replies
  • 120 views
Benjamin Dörfel

My app says my DiscoverEU-Interrail-Pass would be outdated. I want to start my journey now together with my girlfriend. What can I do so the system let me use it?

Best answer by Angelo

Please note that for #DiscoverEU Passes that was won before Covid, last possibility to start it was august 31st 2022. For more information ask the Discover EU Team via E-Mail

5 replies

R
Railmaster
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  • rvdborgt
  • Railmaster
  • September 5, 2022

Could you provide a screenshot where it says your pass is outdated? Please wipe out personal details.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
    Benjamin Dörfel

     

    A
    Railly clever
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    • AnnaB
    • Railly clever
    • September 5, 2022

    When did you get the pass from DiscoveryEU?

    What information regarding the validity of the pass did you get from DiscoveryEU?

    Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
    Angelo
    Railmaster
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    • Angelo
    • Railmaster
    • Answer
    • September 5, 2022

    Please note that for #DiscoverEU Passes that was won before Covid, last possibility to start it was august 31st 2022. For more information ask the Discover EU Team via E-Mail

    Do you have any questions? Feel free to ask in the community! Known languages: Deutsch, Italiano, English.
    R
    Railmaster
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    • rvdborgt
    • Railmaster
    • September 5, 2022

    It indeed looks like this pass was not activated in time.

    Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
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